After installation is complete, you will see the Malwarebytes' Anti-Malware Setup Wizard window again, which should look similar to the following:.In the Select Additional Tasks dialog box, click Next.

In the Start Menu Folder dialog box, click Next.In the Select Destination Location dialog box, click Next.Click the radio button in front of I accept the agreement.You will see the License Agreement dialog box. You will see Malwarebytes' Anti-Malware Setup Wizard window, which should look similar to the following:.From the drop-down arrow, click the language you want. The Setup Language dialog box will appear.You will see the set-up icon, which should look similar to the following: Navigate to the location where you saved the file (typically your desktop).You will see a dialog box requesting whether to open or save the file, which should look similar to the following: In the following example, the new web site is ',' but you may see a different download site such as '.' Click the Download free trial version button.Link to Malwarebytes' home page, which should look similar to the following:.To download and install Malwarebytes' Anti-Malware application, follow these steps: Please attach the file in your next reply.Using Malwarebytes' Anti-Malware at least once a week. You will be presented with a page stating, ' Welcome to the Malwarebytes Support Tool!'Ī progress bar will appear and the program will proceed to gather troubleshooting information from your computerĪ file named mbst-grab-results.zip will be saved to your Desktop Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

Malware bytes xp